Privacy Policy

1. Who We Are

WCAP Detailing Inc. ("WCAP Mobile Car Detailing Halifax", "we", "us") is a fully mobile detailing company serving Halifax, Dartmouth, Bedford, and Sackville. We collect and use personal information to answer inquiries, book services, and deliver on-site detailing safely.

2. Information We Collect

We collect information in three main ways:

• Directly from you: When you book through our website, submit a contact form, email info@wcapdetailing.com, or call/text (902) 536-3404.
• Automatically: Basic technical information (IP address, browser type) captured by our website host (Vercel) and analytics tools.
• From service partners: Updates from our scheduling and payment partners (e.g., Square) regarding booking status or payment confirmation.

3. How We Use Your Information

• Schedule, confirm, and manage mobile detailing appointments.
• Respond to inquiries with quotes or support.
• Send automated reminders and satisfaction follow-ups via Resend or SMS.
• Process payments securely through Square or verify e-transfers.
• Comply with legal and insurance requirements.

4. How We Share Information

We never sell your personal information. We share data only with trusted partners needed to run our business:

• Square: For booking, payment processing, and receipts.
• Vercel: To host our application and process form submissions.
• Resend: To deliver transactional emails and notifications.
• Professional Advisors: If required to comply with laws or insurance claims.

5. Payment & Financial Data

All card transactions are handled by our payment processors (Square) using tokenization and encrypted technology. We do not store your full card number or CVV. We keep invoices for tax compliance.

6. Data Storage & Retention

We store records in secure systems (Vercel, Square, encrypted email archives). We keep service records for as long as needed to support warranties and tax requirements—typically up to seven years.

7. Your Choices & Rights

• Request a copy of the personal data we hold about you.
• Ask us to update, correct, or delete your information.
• Opt out of marketing messages at any time.

8. Keeping Information Secure

We limit access to customer information to only those who need it to perform their duties. While no method of transmission is 100% secure, we use industry-standard tools and encryption to protect your data.